Whenever I have issues or concerns, the customer support always provides me with the best solutions. Especially in terms of providing the documents that I needed to submit. Plus, the website is easy to navigate.
Luis Moisés Alarcón Zelaya
Peru
Is an efficient and informative platform
Pavel Parushev
Netherlands
So far so good. It was relatively easy to set up an account and submit everything that was required. I received my first payment very fast even before the expected date. There are more to come so lets see.
Since the time I set it up, I have really not needed to touch it, the payment instructions come flawlessly and quick. I normally use it 1-2 times per month without issues and have not even needed to request for customer support.
The process of onboarding employees is simple.
It's very informative and helps me know the details about the transactions in my job. Also I can see the documents I once read for my job if I have any doubt. I use it every week, so on that terms it result good for me.
Martín Alonso Pinzón Cedeño
Colombia
Fast and clear. You have multile options to track your payments and your contractors
Friendly solution for Freelancers, because its really easy pay to contractors
Plane makes it very easy to pay and get paid. As a contractor working for a U.S. client, them using Plane made scaling the team a breeze.
I like the email notifications and the fast payment processing, even for countries in Southeast Asia like Indonesia.
It is very easy to use and to understand. I always know when I'm going to receive my paycheck and is very intuitive.
The customer service is very professional and quick to provide solutions.
La facilidad para comunicarme con el servicio de atención al cliente mediante el chat. Las soluciones que aportan y toda la ayuda rapidamente, así como los consejos.También la facilidad del manejo de la plataforma y sus servicios.
The first thing I loved about Plane was when I sent a message seeking for assistance with my account and I got a reply within less than 2 minutes through email, here is the best customer service I've experienced with any service.
Also it's very important how they keep us updated with all the information on out account and properly updated, again this is so important when related to economical and payments.
Extremely grateful and comfortable with the pleasure of getting everything in Plane's hands!
Alexandrea Alegre
Philippines
Absolutely better than Paypal in terms of exchange rate and I love it that customer service are humans not bots.
The communication was easy, clear and to the point.
The thing I like best about Plane is undoubtedly its ease of use.
The simplicity. Menu is displayed in a way to clearly see but at the same it doesnt cover too much screen
There was no delay in depositing amount into my bank account which I received from apex. This was my first payout and had best experience no conversation fees and setting up account was easy.
I have got my money in the bank in less than 24 hour. Amount from apex came on 18th and plane processed it instantly to my bank account which was showing 22nd to receive but got it by midnight.
Mr. Chandran Balachandrun
Malaysia
I love that Plane has a User friendly Interface and is easy to use. Plane is well thought through when it comes to payment solutions and the flexibility of receiving funds in multiple accounts and currency is amazing.
Various registration options for payment and the possibility of receiving payments in dollars or another currency.
Melissa Ellis
South Africa
Easy to use features and navigation throughout the platform. Customer support is responsive and for frequent use I would highly recommend.
That makes it easier to get your money, and without any trouble
It is easy to receive foreign payments and the platform is reliable.
I like that everything is fast and convenient, the payment process take only a day and better than any other similar product.
I can review all the information about payments and my contract in the same place. In addition, the platform is easy to use
SOLINDELANGELA FARIAS
Brazil
EASE OF OPERATION,SIMPLE HANDLING AND MINIMALIST
Very transparent, very fast payments and i like so much the interface simple and efficient
Convenient, simple, no hassle and good UX
it is user friendly and i like the panels
Santiago Losada López
Colombia
The costume service, Alexia went beyond and i felt great with the service and attitude.
The helpfulness of the support agents and how responsive they are to your questions or concerns
Whenever I have a question, they respond promptly. I know exactly when my salary will be deposited into my account. They always keep me updated about my payment and future opportunities
Inituitive platform, no-nonsense... It just works as you would expect
I think this platform safe and fast to receive payments.
I've been using for the last couple of months and I can say that the user experience is amazing, very intuitive and clean.
That it doesnt descount anything so i get my full salary
It pays you on time and you are able to get payment notifications
Micaela Giampaoletti
Argentina
Is very easy to start using plane, setting up everything is smooth and the daily use too. Good orientation and information.
The notifications, I love getting notified by Plane.
My money gets safetly to my account and I tink the change rate is good.
Shawn Shawn
United Kingdom
Such a versatile platform with amazing customer services
Maite De Larrañaga Monjaraz
Mexico
What I love most about Plane is its ease of use. It's a great alternative when working remotely for a company in another country. It provides security for employees and makes payments simple. Additionally, it allows employees to easily register themselves and enter the payment details that suit them best.
The payment method is scheduled, which is great because I can organize myself.
Very easy to to start working with Plane
Just the simplicity of receiving payments on time
its very to setup as employee and very transparent in when I will recieve my money
Plane tackles some of my biggest annoyances! 1. Their lightning-fast cross-currency payments with unbeatable rates (even better than Wise!) save me time and money. 2. Time off management is a breeze with Plane's user-friendly interface. 3. Applying for payment or reimbursement is smoother than ever, no more paperwork headaches.
Can send and received money safe and fast.
the speed, reliability and multiple options you have to receive money around the world, the great quality for customer support, easy to use
That i dont get charged at all for recieving money as an employee. The onboarding process was really user friendly
I have been in Plane from last 2 months and the company have been so supportive so far when any document required.
How fast do they withdraw the funds to my account besides is it outside of the US
María Fernanda Ortega Villalobos
Mexico
Easy to understand, quick, safe. Overall it was a very gratifying experience.
It's very punctual with the payments and it's very easy to use
Evandro Albuquerque
Brazil
I had a great experience with Plane, in addition to a quick and intuitive registration, I received my money extremely fast, which impressed me a lot.
Plane è semplice da capire, intuitivo e graficamente accattivante. I pagamenti sono veloci e puntuali.
That it allows to set up bank accounts easily and tracks every payment. And the best of all, it doesn't charge any fee for payments.
Daniel Contreras
Venezuela
I like the best the possibility to have a contract with a company to ensure my monthly payments with out any addcional fees
Jose Miguel Rosal
Guatemala
It works pretty well. I'm outside the US and it has worked 100% of the time.
Carlos Andrés Castañeda Castiblanco
Colombia
Everything is easy, website intuitive and clear to do the different trasnfers from the employer to the employee.
Maria Isabel Trujillo
Dominican Republic
Plane is a very intuitive platform, and anything you don't understand, you can ask in a chat, and they will follow up with you.
Alejandro Troelsen
Argentina
Very satisfied with the kind, fast and effective response I received from Ebony from the Plane company.
First time using Plane though it has been a smooth and easy to use tool, from now on I'm sure I'll continue using and encourage to pay me this way!
Easy to use and upload invoices to request payout
Allows to choose cross border currency and support businesses grow.
It's really easy to use and frictionless
payments are made to me as soon as possible. the app doesn't give me a headache
It covers a lot of countries and currencies, and it's easy to sign up.
Easy to use and get money directly from usa to india.
Plane is very useful, easy to understand and user friendly.
Money is always received on time. Support is very fast and attentive
THe notifications that are sent before getting a paymet
The plane is simple and straightforward to use. And it has very fast support
Danny Rosario
Dominican Republic
I didn't know about this platform until I was at my new job, and it gives me great satisfaction and security to have a plane when it comes to receiving my payments. Always on time, no problems or delays, and if something happens they are always available to help and solve. The best!
Claudia Marlene Castillo
Dominican Republic
It's very easy to use, manageable and efficient
I like I can choose the currenty and input my bank details on my own
For now I like how easy to use the platform is. Quick and effective registration and uploading document process.
It's simple and reduces barriers such as people not answering emails or paying
plane is the best experience ive had with international payments
fast and secure!
i had a talk with customer support and im impressed by the speed and effectivness!
everything solved and they are the most helpfull!
would recommend to anyone
Hani Mounla
United Arab Emirates
Accurate timing and tracking for payroles
I get my deposit a the day that they say or a day before
What I like best about Plane is that I receive notifications about when my deliveries will arrive, the exact amount, and everything is always done precisely. I also appreciate how Plane communicates this information and how easy it is to use their website.
Its very easy to use and configure and easy to track payements.
Maria Gabriela Arosemena Correa
Panama
I like the various things I can manage through the system—not just receiving payments, but also requesting refunds and tracking their approval, etc. The support team is very nice and diligent.
La sencillez de los trámites. Es fácil realizar los invoices
dashboard is user friendly. Clear navigation
Straightford and easy to use platform. Good communication throughoitt
I'd like how honest you guys are with the exchange rate and how can you easily add new card and accounts for you to have your money
Robert van der Laan
Netherlands
Simple, clear UI and so far (I'm a recent user)
it's quite fast and you get updated via email on upcoming/incoming payments.
It's very easy to use, friendly and with minimum options to avoid overwhelming.
I received mu paycheck without needing any swift or other special codes or intermediates
I have been receiving payments through plane for a couple of months now, everything has been working smoothly.
Manuel vitor Silveira ramos
Brazil
Recebo meus pagamento direto em minha conta corrente, sem nenhum desconto.
Plane has been a pleasure to deal with. They make getting paid by employers very easy and transferring the funds to my bank account is fast and convenient
Bruno Rodrigues Silva Chicelli
Brazil
Plane excels at being discrete, reliable and secure.
Jonas Jardim dos Santos
Brazil
I like plane for its ease, agility, a serious company that complies with payments.
I just used it for a couple of week to receive the first contractor payment and the experience was very well. Easy to use and it worked as expected. The time I had a concern I contacted online support and they answered very quickly. I can't make a complete review of the whole platform because I just used the minimum functionalities, that's why rated it with 8 points instead of 10.
Shelley Booth
South Africa
Simple navigation! Locating areas that you wish to use is quick and easy to understand. Colleagues within the Company receive notifications in real time not delaying any approvals.